Eyesme – Privacy Policy

Effective Date: June 2026 Last Updated: June 2026

1. Introduction

This Privacy Policy explains how Eyesme ("we", "our", or "us") collects, uses, discloses, and protects information when you use our web platform, browser extension, and related services (collectively, the "Service").

If you do not agree with this Privacy Policy, please do not use the Service.

2. Scope

This Privacy Policy covers:

• The Eyesme web platform and all its features (including the AI canvas, video recording, subtitle generation, teleprompter, and PDF tools)
• The Eyesme browser extension and its features (including web page analysis, YouTube summarization, and screenshot capture)
• Any future Eyesme applications (for example, mobile apps)
• Support, billing, and account services associated with Eyesme

3. Information We Collect

We collect information in the following categories.

3.1 Account and Identity Information

• Email address
• Authentication-related identifiers (for example, identifiers provided by Supabase Auth)
• Account preferences and settings

3.2 Billing and Subscription Information

• One-time purchase records (for example, watermark removal)
• Subscription plan and status (if applicable)
• Billing timestamps and related transaction metadata

Note: Payment processing is handled by third-party payment providers (for example, Stripe). We do not store full payment card details on our servers.

3.3 Content and Inputs You Provide

Depending on how you use the Service, you may provide:

• Webpage URLs and webpage content you submit for analysis (browser extension)
• Video links (including YouTube links) and transcript-related requests (browser extension)
• Canvas drawings, text, and slide content created in the AI canvas (web platform)
• Narration scripts and subtitle text for video recordings (web platform)
• Prompts, messages, and other text you input into the Service
• Uploaded files or images (for example, screenshots, reference audio files)

3.4 Camera and Microphone Data

When you use the video recording features on the web platform, the Service may access:

• Camera (webcam): Video feed is captured to create picture-in-picture recordings. Camera data is processed locally in your browser and included in the recorded video file.
• Microphone: Audio is captured for voice recording in your videos. Microphone data is processed locally in your browser and included in the recorded video file.

Important: Camera and microphone data is processed entirely in your browser. We do not stream, transmit, or store your camera or microphone feeds on our servers. The final recorded video files are stored locally on your device (in browser storage) unless you explicitly download them.

3.5 Usage and Technical Data

We may collect:

• Feature usage events (for example, which features you used and when)
• Interaction logs (for example, request/response metadata, error logs)
• Device and technical metadata (for example, browser type, extension version, screen resolution, and basic diagnostics)
• Approximate location derived from IP address (where required for security, fraud prevention, or compliance)

3.6 AI Voice and Text-to-Speech Data

When you use the AI voice synthesis features:

• Text you submit for voice generation may be transmitted to third-party TTS (text-to-speech) providers
• Reference audio files you upload for voice cloning are sent to TTS providers solely for generating voice output
• Generated audio files are stored locally on your device

3.7 Credits and Service Usage Data

If the Service uses credits and model access tiers, we may collect:

• Credit balances and credit consumption events
• Selected AI model (for example, standard vs premium model tiers)
• Usage volume and related service metrics needed to operate credits, rate limiting, and billing

4. How We Use Information

We use information to:

• Provide and operate the Service, including authentication and account management
• Process subscriptions and one-time purchases, and provide customer support
• Generate AI-powered responses and deliver requested features
• Operate the credit system, enforce model access tiers, and prevent abuse
• Improve reliability, performance, and user experience
• Maintain security, detect fraud, and protect against misuse
• Comply with legal obligations and enforce our Terms of Service

5. AI Processing and Third-Party Services

5.1 AI Providers

Eyesme may use third-party AI providers to generate responses, including:

• OpenAI
• Google Gemini
• Qwen
• DeepSeek
• Kimi

When you use AI features, your inputs (such as text, URLs, content extracts, or images) may be transmitted to these providers solely for the purpose of generating responses.

We do not use your data to train AI models.

5.2 Text-to-Speech Providers

When you use the AI voice feature, text and reference audio may be sent to third-party TTS providers to generate voice output.

5.3 Service Providers

We may use service providers to operate the Service, such as:

• Authentication and database infrastructure (for example, Supabase)
• Payment processors (for example, Stripe)
• Hosting, monitoring, and support tooling

These providers may process information on our behalf under contractual obligations consistent with this Privacy Policy.

6. How We Share Information

We share information only as necessary to operate the Service:

• With AI and TTS providers, solely to generate responses or voice output you request
• With service providers that help us operate the Service (for example, authentication, hosting, customer support, payment processing)
• If required by law, regulation, legal process, or governmental request
• To protect the rights, safety, and security of users, the Service, and the public
• In connection with a business transition (for example, merger, acquisition, or asset transfer), subject to appropriate safeguards

We do not sell personal information and do not share personal information for targeted advertising.

7. Data Storage and Security

We implement reasonable technical and organizational safeguards designed to protect information, including:

• Encryption in transit (for example, HTTPS)
• Access controls and least-privilege principles
• Monitoring and logging for security and reliability

No method of transmission or storage is completely secure. You use the Service at your own risk.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Service
• Maintain security and prevent abuse
• Comply with legal obligations
• Resolve disputes and enforce agreements

Retention periods may vary by data type and context.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

• Accessing your personal information
• Requesting correction of inaccurate information
• Requesting deletion of your personal information
• Objecting to or restricting certain processing

You can clear locally stored data (canvas content, recordings, settings) at any time through the application's "Clear all cache" setting.

To submit a request for server-side data, contact us at support@eyesme.ai. We may need to verify your identity before fulfilling certain requests.

10. International Data Transfers

Eyesme and its providers may process data in different regions depending on the services and AI models used. Where required, we use appropriate safeguards for cross-border data transfers.

11. Children's Privacy

The Service is not intended for children under 13 (or the minimum legal age in your jurisdiction). If you believe a child has provided personal information, contact us and we will take appropriate steps.

12. Cookies and Similar Technologies

For information about cookies used on our website, please refer to our Cookie Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, contact us at:

support@eyesme.ai